Follow. Withings recently launched an FDA cleared non-invasive infrared temporal thermometer that syncs temperature readings with WiFi or Bluetooth and syncs with your iPhone or Android device. I have:  1. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or … Withings has a new thermometer that does way more than take your temperature. Let’s get right to it, Withings Thermo is our pick of the bunch. Your solution solved the problem. 6. Mine, however, can conclude a new setup, but when I click the button after setting up, the “Go to thermo.withings.com scrolls through the screen continuously, and I can’t get their main reading screen to show up. I plugged them in. Smart Scales by Withings. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Download Withings Thermo and enjoy it on your iPhone, iPad, and iPod touch. Installed The Thermo App from the App Store. I then repeated the process of removing the app and starting it all from scratch but still no luck. 1. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). The system knows the Thermo is there. [3] Follow installation instructions per screen. I removed Thermo 42 from "MY DEVICES" under iPhone Bluetooth settings and reset. I've got withings thermo.. i doesn't stop staying "go to thermo.withings.com". Installed The Thermo App from the App Store. Now, my phone did recognise the Thermo but unfortunately the Thermo no longer turns on. etc. Make sure you follow the guidelines explaining how to take a measurement. Perhaps the best known name on this list, this was the first smart thermometer to be approved by the US Food and Drug Administration (FDA). [3] Delete and re-install the Thermo app. The off brand wasn't doing even that. Release the power button when the desired temperature scale is displayed. After 3 seconds, the screen will rotate between C / SET / F / SET. The Withings Thermo Smart Temporal Thermometer is a battery powered digital thermometer that does not require you to put it in your mouth, your ear or your rear to take a reading. I then tried to use the app on my iPad to try a different device and had the same result. These offers cannot be combined with any other discounts. Check out how to accomplish Hard Reset by hardware keys and Vendor settings. How do I get my thermo up and running again? The Withings Thermo – a smart thermometer, which reads body temperature upon contact with the temple – is now available to buy. ; Make sure the lens of your Thermo is clean. Ive also attempted to factory reset the Thermo by holding down the button till setup appears then clicking the button 6 times in rapid succession. UPDATE: it wouldn’t respond to any button press so I took out the batteries and put them back in and it started responding again. Discover our award-winning smart scales, hybrid smartwatches & … By clicking or navigating on this site, you agree to our use of cookies to improve your experience and offer personalized advertising through our partners. Next, press the button on the side of the watch 5 times (the display will count down from 5 to 1 with each press). 99 $49.99 $49.99 6. Feel better, Thank you! , Thank you!! Grasp the end of the thermometer that is opposite the bulb end with your fingers and thumb. I also had to go into the Thermo settings and allow it to sync to the Health app even though I had previously allowed it before in order to get that working again. After that i tried again but seems like nothing helps. I try to do a new installation but not successful. can you please help with it. Withings, which makes a range of connected healthcare products including the Activite line of smart-analog hybrid watches, a blood pressure monitor and a … I’ve tried all the re-setup options and I get errors when I try to remove the device. Trying to get an answer from Withings. The Thermo comes up in the bluetooth list and I select it however it has an error. This has been exceedingly frustrating. You don't receive any temperature measurement. Today i went to use it and unfortunately it is not syncing up with my phone.I have tried a few things to trouble shoot it. I'm having this problem with the new iPhone mini. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. It worked here. Same issue here, My Thermo doesnt show up while search device. If you don't receive any temperature measurement, click here. Now my thermo doesn’t respond to a button press; only the setup process comes on after holding the button down for a while. How to bypass screen lock in WITHINGS Steel HR Sport? The batteries went dead and I replaced them and here I am hours and DAYS of frustration, plus went to store for new batteries assuming the new batterie at home had gone bad, etc. This varied range of devices allows healthcare professionals to track the largest array of data points such as weight, heart rate, ECG readings, blood pressure, body temperature readings, and more. Regards, Comments 0 comments. I follow the instruction for hard reset, but it did not work with me. Quickly press the button on the Thermo 5 times and the Thermo's display will power off No matter why you may need to check your temperature, the Withings Thermo smart temporal thermometer will get the job done quick and easy. Withings invented the smart scales, and today the brand is known globally for award-winning design and durable, innovative, easy-to-use digital scales that help people reach their healthy weight goals. Same issue. Login to my account and followed the steps. First, open the Settings on your phone, then tap on Bluetooth and locate WITHINGS Pulse HR in the list of devices. forget this device and pair it again. 4. Made sure to Forget Device in Bluetooth. What I did was I went to my Bluetooth settings on my iPhone and selected the Thermo. Now I tried to set it up as a new device and this time, I think it worked! Most professional reviews have deemed it as accurate as … It costs $100, but it might be worth it. What a piece of garbage, UPDATE: it wouldn’t respond to any button press so I took out the batteries and put them back in and it started responding again, It’s not working for me. The Thermo app helps you take care of your whole family’s health. Since this device seems finicky, I'll keep some Duracells on hand! I tried the factory reset and saw it flash briefly and disappear. Happened after a battery replacement and my Thermo is bricked. To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. Only downside is I have a fever. Sometimes paired but never got past "connecting...". Setup would go off in the middle of it or even right after turning on. Thermo will turn off. I had swapped in some off brand AAA alkalines that had more charge than the Duracells that it was telling me are low. Then quickly press the button 5 times at the next phase (I think it just said reset). I read somewhere that the charge curve is different for alkalines vs rechargeable. Learn more. "Pairing Unsuccessful" "Make sure Thermo is turned on, in range, and is ready to pair". The fever status LED turns on. Buy Withings Thermo - Smart Temporal Thermometer, FSA-Eligible, Suitable for Baby, Infant, Toddler … I've now done a factory reset when after the scrolling factory reset a X appears on the Thermo display, so that hasn't  worked either as it still says pairing unsuccessful. It just will not connect. Removed/Installed App  3. Let’s get right to it, Withings Thermo is our pick of the bunch. I have the scales, the blood pressure monitor, and synched to Apple Watch and iPhone. Very disappointing. If you are looking to buy the best body scale, look no further than Withings. The Withings Thermo is a Wi-Fi and Bluetooth smart thermometer that pairs with your mobile device and the cloud. Should we assume you've replaced the batteries with a freshly bought pair from a respectable source? You will need to login again. Or maybe you’re trying to get pregnant and are tracking your temps to see when the best time to … well, you know. 1. The customer or the user of the Withings Thermo system should assure that it is used in such an environment. I suggest you remove the Thermo from the Bluetooth settings of your phone before performing the factory reset. Replaced batteries -- dozens of time. You cannot use partially charged alkalines nor rechargeable. Note that this community is supported by its members, not the Withings Support Team. Created for use with Thermo, the Withings smart temporal thermometer, the app automatically syncs temperature readings for each user via WiFi or Bluetooth. ‎The Thermo app helps you take care of your whole family’s health. Then started the setup as directed. I get an error (2557) when trying to remove the device from my old phone. Could not get the pairing process to work. It appears to reset and quickly displays "factory reset" on the display before going blank and switching off. 2. Withings Thermo. As a result your WITHINGS Pulse HR will be as new and your core will run faster. 4:13. How to restore defaults in WITHINGS Steel HR Sport?. - Selected the option I Don't Have a WIFI Network during the setup process. This is so infuriating I have my whole family battling fevers. Here's my steps on my iPhone that made it work. What I got was “setup”. Factory reset and reinstalling the app worked. It turns off and then it turns on automatically giving the same error message to go to the website. Free delivery and returns on eligible orders of £20 or more. I always get Connection Unsuccessful. I thought that was normal. Maybe you’re feeling ill and want to see if you have a fever. Make sure your mobile device is BLE compatible. 4. Choose to share wifi settings if your device allows. A simple, no-contact gesture is all it takes to obtain a temperature reading. Did you try unpairing and repairing + reinstalling the Thermo? The Mad Hermit 1,253 views. So I have the same issue and tried the steps that carrig noted and still didn't work. After that I was able to get to factory reset accordingly. Withings is building itself up to be a whole body monitoring company, looking at everything from sleep, cardiac health (ish) to weight.Following their acquisition by Nokia, they are expanding on that idea to monitoring of the unwell person with the Withings Thermo. The stem ends in a knob (usually colored either blue or red) that helps you to hold onto the thermometer during the shaking down process. Your temperature seems too high. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. It worked on my previous iPhone but now it either doesn't show up in bluetooth or says pairing unsuccessful. I think I may have have finally fixed mine. My new phone shows it’s connectwd and setup, but the Thermo keeps saying “go to Thermo.withings.com. I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. After many failures last night, I got to the store and bought a new pack of Duracell AAA today. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. The activity tracker that Withings showed off at CES this week may have been a super basic tracker, but Withings also unveiled something that's not quite as recognizable: an infrared thermometer. I am having the same issue as mentioned by therealmatthias. As soon as the temperature comes up, slide your finger up or down on the touch sensitive area of the display to select the correct user. If not, you can contact the support at https://support.withings.com/hc/en-us/requests/new to get help with it. 5. After a few seconds, the watch will show " go.withings.com. " To preserve the Withings Forum as a place of kindness, mutual support, and interest for the products and services provided by Withings, I am committed to: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-, https://support.withings.com/hc/en-us/requests/new, Be courteous and participate in the community with a spirit of friendliness and understanding, Ensure that my messages do not infringe on the rights, reputation, image, or privacy of others, Avoid any and all discussions which contain insulting or discriminatory comments, Abide by the full terms and conditions outlined. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete I want to love it, I really do, and I'd say it's fairly accurate because readings match my older thermometer, as well as old armpit thermometer. It is touchless; measuring your temperature through the arteries in your forehead. 4. Then press and hold the button on the side of the watch for 3 seconds until the "Reset in 5 clicks appear on the screen" will appear on the screen. With the thermometer off, press and hold the power button. 3. Then in the Thermo app, I selected my Thermo and I removed it from my account. The thermo enters the setup process and indicates normally on its screen. I hope I don’t have to go through all this again as I do plan on changing my WiFi password sometime soon. This time it kept scrolling Factory Reset after the six button presses, until I did the follow up 5 presses. Press and hold the button on the Thermo until the word 'SETUP' appears on its display (this may take up to 10 seconds) In this case, reset the thermometer by removing the batteries momentarily. The following tutorial shows all method of master reset WITHINGS Pulse HR. Remove The Thermo bluetooth pairing named "Thermo C6". - Selected the option I Don't Have a WIFI Network during the setup process, 7. It turns off and then it turns on automatically giving the same error message to go to the website and when a try setup : connection unsucessful iphone can no longer to "thermo10". My Thermo will only show “Setup” followed by “X” — No one seems to have solution here. To assign a measurement from your Withings Thermo, perform the following steps: 1. 5. In the app I can go through to the installation "searching for the device" page. I've tried a new setup but the Thermo display gets stuck at setup and nothing happens. Did you try factory resetting the device? It displaying correctly on Safari through the iPhone. Withings designed a new infrared thermometer. I am having the same issue. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. The Withings Thermo ($99.95) is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature through the arteries in your forehead. It’s not working for me. How to factory reset WITHINGS Steel HR Sport?How to wipe all data in WITHINGS Steel HR Sport? I tried everything recommended on this page yet nothing worked. Note that this community is supported by its members, not the Withings Support Team. I waited a couple minutes for good measure. Page 10 The Withings Thermo declaration electromagnetic immunity The Withings Thermo system is intended for use in the electromagnetic environment specified below. The support from withings is terrible. , Followed these directions and reconnected. I was seeing similar probs. I also tried going back to the factory setting and it did not help. Agree. It is the most hygienic way to take anyone's temperature, as Thermo does not need to be cleaned between each measurement. Go to the Settings of your mobile device, select Bluetooth and check if … Hold button until you see Select. Make sure also to enable the Bluetooth permission for the Thermo app. But no. 7. Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display Quickly press the button on the Thermo 5 times and the Thermo's display will power off The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete Hope you all have success. Quickly press the button 6 times at the next phase (I think it says factory reset). The Thermo will power back on and display 'GO TO THERMO.WITHINGS.COM' which means that the factory reset is complete If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. Withings has developed a complete ecosystem of award-winning devices during a decade of expertise in the connected health industry. If you need assistance because of an issue which would not be resolved through troubleshooting, such as a product with physical damage, please contact our Support Team. And while it is rather disappointing, I am not at all surprised given past attempts to get customer service to help me on other issues . I have disassociated the product from my account, removed it from my bluetooth list, deleted the app from my phone and reinstalled it. I have contacted Website and not getting back specific instructions to resolve. Award-winning smart thermometer requires no contact, provides highly-accurate temperatures, and automatically syncs with a dedicated app to track up to 8 users. Withings (formerly Nokia Health) health ecosystem of connected devices & apps is designed to improve daily wellbeing and long-term health. Smart Thermometer. I browsed on the internet and found this article: https://support.withings.com/hc/en-us/articles/219478217-Thermo-I-m-having-issues-installing-my-device-What-should-I-do-. I’m having the same issue... any help would be great! Same issue for me. 2. A simple, no-contact gesture is all it takes to obtain a temperature reading. Eventually I removed the Thermo from the App and tried to set it up from scratch as a new device but that did not work either. The only thing I want to add is that by step two, you mentioned hold the button until you see “select”, this I did not get. Turned the device on and no longer seeing the "go to thermo.withings.com". Quickly press the button on the Thermo 6 times until the words 'FACTORY RESET' begin to scroll on the Thermo's display factory reset comes on the screen when i follow the steps above. etc. I’m having the same issue. Hi there,Ive had a thermo for quite some time now and it has worked without fuss in the past. (Oh, and have your WiFi password handy because it may time out while waiting for you to put in the password). Unlike other thermometers, Thermo does not need to come into contact with any body fluids, such as saliva, perspiration, or earwax. Did a factory reset. Closed out the app. Withings in their guide don’t make it clear exactly how you perform a factory reset. How to reset infrared thermometer or how to use infrared thermometer for baby Ultra performance – both the holdpeak 981 comes when the workplace, screening temperatures plus it with three ways : transmitted, reflected in need a temperature display to use it … Which Thermometer to buy For Kids And Adults: (Pharmacist Review)This is the dopest thermometer! Agree. Hoping that you will now be able to get your Thermo installed. [1] Remove Thermo from Bluetooth devices through iPhone settings. I did last update.. and nothings fixes my issue. I am trying to reset my Withings home camera, but it still keep the orange light. I resolved. Note that this community is supported by its members, not the Withings Support Team. Thermo thermometer pdf manual download. Update: finally found the customer service number, which is. +1 (800) 961-5127. The Withings brand will return by the end of 2018. Please sign in to leave a comment. Worked like a charm. I selected it and chose “Forget this device” to remove it from my Bluetooth devices. Factory Reset the Thermo via steps below, - Pressed the button 6 times until I saw FACTORY RESET, - Pressed the button 5 times until it turned off. I then went in and tried to run though the setup process. There are lots of reasons to take your temperature. The Withings Thermo is a Bluetooth- and Wi-Fi-connected smart thermometer that pairs with your phone or tablet to measure your temperature thro… Watches Scales BP Monitors Sleep Thermo For Professionals Support. Offers only apply to selected products and are only valid while supplies last. Withings seems determined to finally add some intelligence design flair to all the ugly necessities in your house, from your baby monitor to your scale. With the Duracells, it was showing a dead battery indicator (battery outline with x in it). View and Download Withings Thermo manual online. Check out how to accomplish Hard Reset by hardware keys and Android … Smart Scales offers are valid from January 1st 2020, 12.00AM CET to January 17th, 11:59PM PT, only on withings.com. Hard Reset WITHINGS Steel HR Sport. but unfortunately, every few uses, it just resets, and does nothing except send me to the thermo.withings.com until I reset it, remove from my account and re-setup it again. How does one do a factory reset for this device? It started showing the "go to thermo.withings.com" a couple of days ago. c. “Crack the Whip.” Shake the thermometer down using quick, sharp, downward wrist motions (figure 2-2). The following tutorial shows all method of master reset WITHINGS Steel HR Sport. Disable and re-enable Bluetooth on your mobile device, if necessary. Note that this community is supported by its members, not the Withings Support Team. Each user can then view a complete history of temperature readings on their timeline. Withings Thermo overview. [2] Factory reset Thermo. It's a shame noone from the Withings staff has answered the post during the over two weeks since it was posted... (I'm merely a fellow thermo owner, even if the username I've been assigned might give a different impression). Withings Thermo Wireless Thermometer - Duration: 4:13. Factory Reset the Thermo via steps below - Hold button until you see SETUP - Pressed the button 6 times until I saw FACTORY RESET - Pressed the button 5 times until it turned off. Safe to assume the first thing I tried was a new set of batteries from a brand name company. I was able to get through and they solved my issue. Thermometer for Adults by iHealth, Infrared Forehead Thermometer for Adults and Kids, Touchless Digital Baby Thermometer with Fever Indicator, Non Contact Thermometer (PT2L) 4.4 out of 5 stars 10,856 $24.99 $ 24 . Login to my account and followed the steps. - I've updated the thermo succesful to '1401'. I see the factory reset, press 5 times and it switches off. The Withings Thermo is more than a good thermometer (IBTimes) One of the easiest ways to detect a viral infection without going to a doctor is through keeping track of your core body temperature. but when i pres 5 times the device turns off and on again. My takeaway is that you need fresh, 1.5v alkalines. Install the Thermo to your mobile phone. 2. Factory Reset  2. Press the button to confirm your choice. Make sure your Thermo is close enough to your mobile device (10 m/30 ft.). This weirdly enough worked for me, only difference between carrig’s steps and mine was the exact steps I took above.