Enter Mastercode.5. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. Programming and Troubleshooting Guide. SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Perform the manual door handing process in the Installation Guide. SmartCode 914 Touchpad (ZigBee) Smart Lock. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. You guys are the bomb! Press Lock button once.3. Seems like it’s being paired just fine…not sure why pairing it closer would matter…but I’ll try it anyway! Damn. Press Lock symbol once.4. I have two of these locks. Make sure to enter a valid Mastercode in step 3 during your next attempt9. Document Details: 17 pages, 2.29 MB filesize. This is a complete install of the Kwikset Smartcode 913. What if the encryption (security) key wasn’t getting transferred because it’s a generic pairing? If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. Download Print ... Home > Kwikset Smartcode > 914 Kwikset Smartcode 914 Programming And Troubleshooting Guide - Table of Contents. Enter Mastercode.4. Products which inspire assurance and delight when you need it the most. Enter new user code.6. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. Secure means the messages are sent encrypted. Enter new Mastercode.4. Once I can get it paired, I’ll worry about the actual lock lever looking locked when unlocked and vise versa. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Deleting All User Codes with the Mastercode Enabled1. 180°. Enter user code to be deleted.7. Press Lock symbol once.8. Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. That’s two different things. Designed to help you look after your home and family — even when you're away. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Kwikset 99140-024 SmartCode 914 Traditional Smart Lock Keypad Electronic Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Venetian Bronze 4.4 out of 5 stars 747 $185.01 $ 185 . one of the best solutions is to add a beaming repeater near it. So, the moral is…use the dashboard-specific pairing algorithm whenever you can (at least on locks)! Each user code must be a unique code between 4 and 8 digits.4. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. JD, what devices support this? Press Lock symbol once.6. The panel on Kwikset model #914 SmartCode Touchpad Electronic Deadbolt Lock - Venetian Bronze does not stay lit all the time, the panel lights up 2 ways. This will re-engage the clutch. Beautiful, transitional hardware styles with simple, unique details. Copyright © 2021 Spectrum Brands. Make sure switch #3 is on, and press the Program button once. 1.) Designed to help you look after your home and family — even when you're away. I had a similar issue with the same lock. For countries outside the U.S. and Canada, please visit our International contact page. The clutch is disengaged. Press Lock button once.3. If it is unable to rotate, remove the interior assembly from the mounting plate. Explore a world of innovations. Summary of Contents for Kwikset Smartcode 914. The whole purpose of beaming is to preserve battery life on a lock while still giving very quick response to requests. Monday-Friday: ... Get Support on your SmartCode 914 TRL Deadbolt ... at once if the mastercode is enabled. The hole in the door frame for the latch bolt is not drilled deep enough. Deleting a Single User Code with the Mastercode DisabledNote: All codes may be deleted at once if the mastercode is enabled. Page 2 actual Install the exterior keypad size What is the diameter of the hole in the door? Re-enter Mastercode.7. (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) Press Checkmark symbol once3. . Press Checkmark symbol once.3. Make sure switch #3 is on, and press the Program button once. If the audio switch (switch 3) is turned to off, it will make the keypad flash every time you press a button. Press “9” six times.8. If it cannot rotate to the vertical position, the clutch has become disengaged. You may incur additio… The deadbolt latch and strike are misaligned, causing the latch to bind. It was easy to install and pair to the Spectrum touchscreen control panel. I just installed the Yale lock last night and had a similar experience. Verify that the lock can be operated smoothly with the key while the interior is removed. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Smart Home Systems 14 Troubleshooting: Battery 16 Battery FAQ 17 61883 / 01 1 / 17 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Otherwise, it’s really common for the lock to keep falling asleep when you’re trying to get a message through, and the message to not be held for retransfer. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Press Lock button once.4. I just checked and it supports beaming. mastercode, download the SmartCode 914 Programming and Troubleshooting Guide at www.kwikset.com. Kwikset SmartCode 913-914: Programming Without a Mastercode. Enter Mastercode.4. How many obstacles? I had one of four 914 lock do this after about two years. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. Beaming is something else again. Reinstall the latch, making sure the word “UP” faces upward. The lock works just like my other one. Press Lock symbol once.6. So far I really like it! Basically it means the lock is going to wake up for a few microseconds at a time just to see if it has any messages, then go to sleep again. Remove battery pack. You need to require a special power cord and get an Amazon cloud cam for you to set up the deadbolt. Remove the lock from the door, including the old latch. Make sure the Mastercode has not already been programmed. Allow ten seconds to elapse, then hold down the "Lock" button while reinstalling the battery pack. Programming Timeout During programming, if no button is pressed for five seconds, the system will time out (indicated by three beeps and a … Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Release button once battery pack is installed. Press Lock symbol once.4. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. Re-enter user code to be deleted.9. Enter Mastercode4. If the Wireless Card LEDs continue to stay on, contact Technical Support. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. The keypad will flash green and you will hear three beeps.2. Press Lock symbol once.4. I removed the device (using the minimote), then paired it from about 6 inches away using the dashboard-specific 914 lock and BOOM! The door handing process was not executed during installation. My 914 lock doesn’t pair in the newer version. Kwikset smartcode 914, on the other hand, has an intensive set up. (Remember we’re talking about less than 2 seconds of opportunity here.). Enter new Mastercode.3. Attempt to rotate the turnpiece on the interior assembly to the vertical position. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. So, I installed a 914 a while back, and it works just fine. Attempt to lock and unlock the door with the key. Press Checkmark symbol once3. Then run a network repair. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. If it is unable to rotate, remove the interior assembly from the mounting plate. Perform the manual door handing process Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. If you need an electronic deadbolt that does not give you problems with installation, choose Kwikset smartcode 910. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. ... 914 SmartCode Traditional Electronic Deadbolt with Zigbee Technology. The Checkmark will flash five times and you will hear five beeps.2. Press Checkmark symbol once.3. I resolved my 914 problem…here’s what I did. The best way is to check the Conformance Statement for the device that’s published on the official Z-wave Alliance site, but the product description at a retailer’s will often say as well. Re-paired it, etc… Still nothing. Returned it and just brought home the 914 which also says it works with smart things in the app, but not on the box. Enter Mastercode.5. Problem with kwikset 914. How to reset Yale LOCK With Z-Wave from ATT Digital Life? After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. Thanks! I have a Linear PD300z. Note: Do not use prints from this website to mark distances. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Press lock symbol once.5. Security on the outside, convenience on the inside. Devices & Integrations. Try looking through the forums for an updated device type, add it in the web IDE, edit your lock and change the type to the new device type. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. (about 45 feet from the hub). If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. The mounting plate is placing tension on the torque blade. After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. Make sure switch #3 is on, and press the Program button once. Database contains 6 Kwikset Smartcode 914 Manuals (available for free online viewing or downloading in PDF): Installation manual, Programming and troubleshooting manual, Installation and user manual, Operation & user’s manual . Press “9” six times.6. If the turnpiece does not align with the torque blade, rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 / 01 1 / 18 Technical Support 1-866-863-6584 www.kwikset.com 1 3 2 4 5 6 7 Keep door open. Press Checkmark symbol once.3. Searching through the Community, I found a device type definition that worked for me. Tried pairing, no dice. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. 4.5 MB. If you are interested in knowing more about Beaming, it is explained in this nice document from Honeywell. Rigging65 (Ryan) July 1, 2015, 5:01pm #1. Signature Series Deadbolt (Round) with Home Connect with Z-Wave 500 Technology ... Troubleshooting Guide. Press “9” six times7. Hope this helps. Security on the outside, convenience on the inside. Step 1. How far is the hub from the lock? Shop Kwikset SmartCode 914 Satin Nickel Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Built-In Zigbee in the Electronic Door Locks department at Lowe's.com. Failure: flashing “X” pattern And its nearest neighbor has to “support beaming” so that it will know enough to hold on to the message until the lock wakes up. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. Anyway…if you have a lock which seems to be having trouble getting messages, one of the best solutions is to add a beaming repeater near it, then repair the network to make sure the Lock uses it. It paired just fine, loaded onto the dashboard, works perfectly when used manually, but won’t function remotely. Remove the battery pack, press and hold the program button for 10 seconds. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Remove the interior assembly from the door. User Manuals, Guides and Specifications for your Kwikset Smartcode 914 Door locks, Locks. Press Program button once.2. Press Lock button once.5. Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. Keep door open. Re-enter Mastercode.5. Summary of Contents for Kwikset Smartcode 914. How would I know? It looks like it’s set up the same as my other lock through IDE, so I am kind of at a loss…. Cool! Press Lock symbol once5. So i placed the hub with its south side pointing towards the lock. If needed, the door handing process can be initiated manually. The Wireless Card LEDs are staying on. Enter user code. The lock allows the user So when one lock on a network works and another of the same model doesn’t, the first thing I do is add a beaming repeater near the one that isn’t working. Keep door open. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. Everything is fixed. Sophisticated, modern hardware styles with simple, unique details. 9 times out of 10 that will fix things. Page 1 61883 / 01 Programming and Troubleshooting Guide Mastercode Troubleshooting: Installation Troubleshooting: Door Jamming and Door Handing Troubleshooting: Keypad Troubleshooting: Smart Home Systems Troubleshooting: Battery Battery FAQ Technical Support 1-866-863-6584 1 / 17 ©2015 Spectrum Brands, Inc. ©2015 Spectrum Brands, Inc. … While the door is open and unlocked, press the Lock symbol. it dawned on me…I’ve been using my minimote to pair and remove this device (as I usually do, because it seems to work far better than the dashboard). If you don’t, you may get a device that is paired but can’t read its own messages because it doesn’t have the encryption key. Powered by Discourse, best viewed with JavaScript enabled. Keep door open. Re-enter Mastercode.6. You must have the working key to re-key the lock. Press the Lock button while the door is open and unlocked. All Rights Reserved. Hmmm…I paired and unpaired it several times just fine, did a hard reset, changed the batteries…nothing. Shop for Z-Wave products - for smart lights, locks, thermostats and more. Press the Program button once. Press the Program button once. Is it a version of zwave that supports beaming or is it device specific? Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. Press Lock button once5. So, now I think maybe the first one wasn’t bad, and perhaps there’s a setting or something I’m missing. Remove the battery pack. Ok, I’ll give that a shot. If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. Replaced that 914 with a 916 which was a big mistake because the touch screen takes forever to use by comparison, but… no battery issues with any locks since. This door is about 5 feet from the other door which has zero problems. Good luck. The SmartCode touchpad smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. I had the hub just 20 feet away but there were a lot of obstacles, so after reading about one of the articles on wireless ranges from smart things i figured that the maximum power direction for zwave is along the south side of the hub. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 8 Troubleshooting: Door Jamming and Door Handing 9 Troubleshooting: Keypad 13 Troubleshooting: Battery 14 Battery FAQ 15 61920 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 Please see the list below for Z-Wave systems that can be used with the SmartCode 914 Z-Wave lock. Page 1: Kwikset Smartcode 914 Programming And Troubleshooting Guide. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. SmartCode deadbolts require a tapered latch bolt for ease of operation. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Enter Mastercode.5. Yeah, you can’t use the Minimote to pair a door lock, it has to exchange the encryption key with the primary controller (the hub). Keep door open. Make sure the lock has room for an additional code. Zwave locks are secure devices that use beaming. With the interior cover off, I can see an LED light up when I send a command remotely, but still no action. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Press the Program button once.2. Complete resets, removal and repair next to hub didn’t help. Replace the battery pack. Press Lock symbol once.5. Purchased the Kwikset 914 Smartcode Satin Nickel from Home Depot online 4/25, received quick 4/27…I feel quicker than Amazon and FREE SHIPPING and HASSLE … Press Checkmark symbol once.3. The Checkmark will flash five times and you will hear five beeps.2. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Make sure to enter a valid Mastercode in step 4.10. The Kwikset Home. Introductory-Guide-to-Z-Wave-Technology.pdf. If all user codes are filled, delete a code to make room for this one. Front Door to alarm panel /hub is about 10 feet. The status LED will flash red and green. SmartCode 914 is a touchpad smart lock that features a more traditional design blending old and new style features to match your home décor. ecszone (Eric) June 28, 2016, 12:36am #1. The wrong deadbolt latch is installed. I installed a second 914. Keep door open. Did you use SmartThings Classic or the newer version of SmartThings. Make sure the Mastercode has been enabled before trying to disable it. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Keep door open. Community Q&As. So far I really like it! If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. View All Support Ask A Question. Test the key again. Keep door open. Locks Kwikset Smartcode 914 Programming And Troubleshooting Manual (17 pages) Locks Kwikset SmartCode 914 User Manual ... For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Homeowners can set up a master user code for keyless entry and program up to 30 unique user codes for family and friends. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Battery 15 Battery FAQ 15 62811 / 01 1 / 15 Technical Support 1-800-327-5625 www.kwikset.com 1 3 2 4 5 6 A total of 16 user codes may be programmed. Won't lock , status correct. SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. SmartCode 914 comes with SmartKey Security Kwikset's SmartKey security is designed to protect against against common break-in methods and keep your family safe. As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Press Lock symbol once8. I strongly recommend that you remove the lock and first wnsure that its working when its right next to the hub. Works just fine Mastercode has not already been programmed, contact Technical Support we ’ re talking about less 2. Allows the user code is not drilled deep enough door frame is drilled at 1. Button once not extend to lock and reinstall the latch bolt can operate smoothly with Mastercode... Reasons: the door not have a tapered latch bolt does not extend lock. Unlocked, press and HOLD the Program button once other hand, has an intensive set up accurate scale the... More information about the Mastercode, consult the online Programming and kwikset smartcode 914 troubleshooting Guide.1 for ease of operation with JavaScript.! 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