Make sure all the holes line up and that it looks like it’s going to mount flush when the remaining pieces of plastic are re-attached. Note: re-attach the central dash surround panel wire at this point, but leave the panel hanging. / my radio does not work at all ever since i got a jump start. The Sprinter’s dash goes together in layers. We laid some lengths of 2×4 wood out behind the van, lined them up with the Audio 15 marks, then set the Sony camera marks up to coincide with those positions. For a start, the Audio 15 is not a standard (DIN) width or height. Hi guys, 2016 Metris Cargo radio will not turn off by key or button. I’m really puzzled why it drops to the 4 volt range, because simply putting the key into the ignition slot shouldn’t add other loads that would cause such a precipitous decrease in voltage. How long have you had this problem? Read all the instructions that come with the parts you order. However, even if they did, if the stereo is connected to the same place, it’s possible that the stereo and the running boards combined pull too much power from that connection. I had a tune around while on my lunch break in the countryside of Somerset, and didn't pick up anything, although on 183 LW Europe 1 was coming in loud and clear. On MBworld, I found a thread on it. Only vans with the Becker navigation unit pre-installed have this GPS receiver. ), friction spring clips, plastic tabs, or hooks moulded in to the plastic parts. Shop for mercedes radio at Best Buy. I am running into an issue with the back up camera not showing up automatically when in reverse. That system isn’t great but because the maps are stored locally it would work even if we didn’t have cell reception. We don’t really know which action it was that we took that finally convinced it to play nicely. You’ll need a wiring harness adapter and you’ll probably have to strip and crimp several cables so you can join everything together properly. Loving it! Lyle, the Sony has its own graphics that are different (three horizontal bars, no vertical marks) but you can move those bars up and down the screen independent of each other and also change their width, so it’s easy to calibrate them exactly how you’d like them. Now you’ll see even more T25 Torx screws. I’d suggest just using the GPS receiver puck that comes with your aftermarket head unit. I parked the car set the alarm and returned 4 hours later and the Command is not working. Your van might not have all of them if you don’t have the backup camera option or the navigation option. SRS error lights are hard to reset. Or, go back to the installer and make it their problem to solve! The 2019 mercedes sprinter radio display not working causes are loose wire or blown fuse. Again, having the installation manuals for the products will help you work that out. It wouldn’t auto-detect. I could not even find what that 4 pin connector was called. Can you tell me which converter cable can be used with the GPS. So that’s how it’s staying. You might have to temporarily loosen a couple of screws and physically push the HVAC control array up or down to make it line up properly with the holes in the central dash surround. Instead, we used Wago Lever Nuts on the stereo wires so that we could quickly and easily connect to the rear speaker wires we ran to the dash. It’s understated, and it gets the job done. Why is my mercedes Sprinter radio screen not working? Push down on the back of the clip and then pull the plug out from the socket. Wanda D July 30, 2020 183 Views 1 Answer Darlene A answered on July 30, 2020 The radio or radio screen may stop working in your mercedes sprinter vehicle due to a blown fuse, a troubled ecu or faulty under dash wiring, a common culprit. It’s wider and taller than any aftermarket unit you’ll find. Cheers. Keep the steering wheel volume and on/off hook controls. Because we’re used to phones and tablets we kept trying to touch the screen to make changes. I have Mercedes S- Class W221 S550 2006 – the Radio is working fine with sound but the there is no power reaching to the CD changer and the MP3 player. This post has been so helpful. The on-screen icons tended to be garish and faux-3D, and the feature set included lots of options to make the stereo unit stand out from the dash (multi-color LED lighting, etc.) We added rear speakers at the same time as the aftermarket stereo. In that situation, it’s possible that there’s a thermal overload or similar style fuse that cuts out for a set amount of time. The four FAKRA plugs have tiny clips moulded into the plug that hold them in place. @dieselfumes, The adapters above work awesome for using the stock GPS antenna with the aftermarket head unit. Now it’s just a question of matching the cables up. Mercedes PRO is available for the Contiguous US, Hawaii, and Alaska with the new Sprinter (as of MY 19). Seems like I must be missing something, but I can’t figure out what it would be. Hey Diesel – Once you reach the bottom, carefully maneuver the top of the cover towards the middle of the dash so that you can unhook the plastic clip that holds the base in place. For now we don’t have the steering wheel controls enabled. Sometimes they work, sometimes they don’t work AND when they don’t work the aftermarket Kenwood stereo also shuts down. This next step is going to depend on which fascia panel you choose to use to hold the head unit in place. And there are common reasons why this is occurring: AC Refrigerant Leak – With so much wear and tear occurring with these work vans, the probability of an AC refrigerant leak is high. Because the factory unit is wider than a stock DIN stereo, you need a fascia panel that blanks off the surrounding area and also provides a mounting point for the single or double DIN head unit you’re going to add. I went back out to the SUV, powered it on and tried that. I’m going to thrash with it a little more tomorrow before adding a jumper to the unswitched terminal. You just have to know where to start peeling things away. VehicleHistory.com Warning: You’ll be playing with the van’s wiring system.Some vans have airbags behind the panels you’ll need to remove for part of the install process. Hi guys, 2016 Metris Cargo radio will not turn off by key or button. 2011 sprinter radio not working - Mercedes-Benz Sprinter question. The unit has line-out connectors if you wanted to use an aftermarket amp instead of the built-in 20W RMS per channel output. Under $75.00. Instead, we mounted the speedclip on to the tray tab, even though the hole through the tab is oversized. 1 months. That way, so long as the unswitched wire can carry sufficient current, you’ll have permanent power to the unit. I went online to see if anyone else has a similar problem. coincidence Im not sure?. The swap-out wasn’t hard, but there are a couple of sticky points along the way. My radio is not working in my Mercedes Benz 2006 ML 350. We are really disinclined to mess with that stuff any more. And if that is the case, then the AC … I have a 2005 E320 mercedes and my Navigation system is not working.As soon as I press Navigation Button, It says Navigation Activated .Can you help as to what is wrong? You might want to check with others on the forum whether their switched wire also drops to 4.4 volts. Buy 9 Inch Android 10 Car Stereo Head Unit for Mercedes-Benz W169 W245 W639 Vito/Viano W906 Sprinter 2500/3000 VW Crafter 2006 Onwards, Support GPS Navigation, Radio, Bluetooth, Multimedia System: Satellite Radio - Amazon.com FREE DELIVERY possible on eligible purchases They also “touch” the CAN-bus. There will be (at least) two parts to this. If you look up at the antenna location, you’ll see the other end of those Fakra cables – the color coding normally dictates what each one is for (there are specific colors used on the plugs, relating to their function). Ignition in second position, not first position (wakes up more of the van’s systems). The tab belongs to the tray on the top of the center console. The other end of it is a bundle of cables, including some with bare ends ready to connect to the aftermarket stereo harness. VehicleHistory.com began because we believe everyone deserves access to unbiased, accurate information about every vehicle. Note: If you’re using the Metra XSVI and ASWC units, the instructions say to not plug in the ASWC until after the XSVI is initialized. We decided instead to attach the rear speakers directly to the aftermarket stereo harness. If you choose a head unit with GPS, you’ll probably also want an adapter for the GPS receiver mounted in the van’s antenna (if you have it). It comes from the Becker unit, and I don’t think it’s just a GPS antenna. I have Mercedes S- Class W221 S550 2006 – the Radio is working fine with sound but the there is no power reaching to the CD changer and the MP3 player. Consider nothing more than the differences in the costs of oil changes…Ford or Ram $30- $40…Mercedes Sprinter $170-$400. I don’t know how much you know about what the installers used when they installed the Kenwood stereo, but if it interacts with your steering wheel controls or knows about your parking brake/headlights, then it’s talking to the Sprinter’s CAN-bus (it’s internal network) using a separate module. If you did it carefully, without damaging any of the clips, then it’s all going to go back together just fine. That’s slightly annoying when you want to get a better overview of the area or zoom in on a specific intersection. Mercedes-Benz Sprinter Car and Truck ... 2011 sprinter radio not working - Sprinter Mercedes-Benz Cars & Trucks. At this point, you can dry-mount the replacement head unit into the panel and test fit it into the dash area. Installed everything last weekend including a backup camera. With class-leading innovations that work for you, Mercedes-Benz Sprinter and Metris vans can take your business to the next level. I have a 2005 E320 mercedes and my Navigation system is not working.As soon as I press Navigation Button, It says Navigation Activated .Can you help as to what is wrong? If you have your phone connected, you can’t switch to playing music from a USB stick without physically disconnecting the phone and plugging the stick in. Mercedes-Benz Sprinter (w906) (200Mercedes-Benz Sprinter (w906) (2006 - 2017) - fuse box diagram6 - 2017) - fuse box diagram You’ll most likely need a, It’s likely that your new head unit will come with a USB input on the back. It’s not going to take you from audio install newbie to Sprinter aftermarket stereo guru. It has 20W RMS per channel, which is plenty to drive the speakers we’re using. The easiest, but most dangerous thing to do (in terms of potential flat battery) is to attach both the switched and unswitched wires from the stereo to the unswitched wire in the Sprinter harness. If you insert the key into the ignition, it goes off and then does not work when the ignition is turned on or the van is started – it’s dead, like there’s no power. It’s the head unit for the Becker’s information. I think though that you are NOT going to be able to find a Fakra plug that is suitable for your aftermarket head unit’s GPS – at least not without some pain, and some weird adapter cables (if it’s even possible). The harness we got has some marginally different features from other Metra harnesses, but to be honest they don’t make much difference considering the feature set of the stereo we plugged in to it. Thanks for sharing that it worked. The Sprinter Panel Van is designed to help you work smarter by doing more of the work for you. The only way you’ll know is if you trace the power connections back. Read on for the details. It’s hard to be patient at this point, but do one last check that you re-connected everything, then re-attach the battery negative connection next to the accelerator pedal. In the picture below, you can see the top corner of the Scosche fascia panel with the new stereo mounted in it. Want a true 4WD Sprinter with locking diffs? I have a 2005 C320. The unit has no real output power and super-cheap stock speakers. We zip-tied that cable to the existing harness in several points under the dash so it can’t come loose and interfere with the steering or foot pedals. This was a quick job with a smaller Dremel bit. You’ve now destroyed the dash of your vehicle. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. Every. Go carefully with the central dash surround replacement. Mercedes-Benz Instrument Cluster Odometer Problems In this guide, you will learn about problems that cause Mercedes-Benz issues and how to use a Mercedes-Benz All System Scanner to diagnose cluster problems yourself. Just looking at the image of that model, it looks like it would require less messing inside the dash. However, because this started after you installed the running boards, it’s more likely that the issue stems from them. Below is a list of complaints & problems filed against the 2016 MERCEDES SPRINTER 3500.These problems includes information received by NHTSA from consumers either directly or as recorded by the Vehicle Safety Hotline. The KEYLESS-GO key is not detected while the engine is running because there is interference from a strong source of radio waves. On this page, you can download free Mercedes radio code for your Mercedes car radio that is probably locked whit a code. Want Answer 0. The set of buttons with the hazard warning switch on them are part of this surround panel. We looked at several models from Kenwood, JVC and Pioneer but all of them seemed to be designed for a different type of consumer than us. The ASWC-1 should work on most NCV3 vans with steering wheel controls, but you should check with your model before you buy it. You can do it yourself by downloading the installation instructions and finding out where the cables are, then tracing to find the connections. SKU: 6290140. I’ll try and explain here. On another Sprinter forum we heard back from a guy who had our exact problem and he said that he had to get the hardwire kit from AMP Research and use that for the running boards instead of going directly into the CAN-bus. We ended up with the Metra/Axxess XSVI-9005-NAV harness and their ASWC-1 steering wheel control unit (Amazon links). It’s held in with spring clips and plastic guide pins. When I insert the key (but don’t turn it or anything) the voltage at the ‘switched’ pin drops to 4.4 volts, while the unswitched pin remains at battery voltage. 4 channels with sufficient power output to drive our aftermarket speakers without a separate amplifier. That means you’ll need to buy a fascia panel insert to go around your replacement stereo and hold it in place. It ain’t pretty, but it got the job done. That’s especially true if the stereo has an additional amplifier. My dealer has no idea as well. When we set the Sony to custom remote rather than default, we could get the call start/end buttons to work but not the volume buttons. The unit has no real output power and super-cheap stock speakers. The four FAKRA ones are GPS (blue), USB (pink), backup camera (green), and antenna (black). Our CR1294B fitted OK, but there was one area where the instructions made no sense and Crutchfield support couldn’t seem to understand what our issue was. We chose to replace it with an aftermarket unit from Sony that has Apple Carplay and Android Auto so that we can use our phones to provide navigation and music through the stereo. The Questions and Answers on this page are the statements and opinions of their respective authors and not VehicleHistory.com. It even has the little nubs that the lever on the factory harness plug hooks in to. Steering wheel controls, 3.5mm AUX input, USB port and the back-up camera function are all retained with the RP4.2-MB11. 2009 Mercedes-Benz C300. That might be Metra’s problem, or it might be Sony’s. Another reported problem with Sprinter vans is the AC not working. Although there are some standard colors, not all manufacturers use identical wires. No need for DVD/CD player. Your aftermarket stereo will have a similar list. Get the best deals on In-Car Entertainment Equipment for Mercedes-Benz Sprinter when you shop the largest online selection at eBay.com. Our panel went back together just fine, but somehow it seems like we didn’t need to go to those lengths. Our music is digital and we don’t want to watch movies on a sub-7″ display stuck in a car dash. Free ... 7" Touch Screen 2 Din Car Radio Video Player Multimedia MP5 Player FM BT US Ship (Fits: Mercedes-Benz Sprinter) ... For parts or not working. I have no radio, ... screen just went dead. I had issues with my aftermarket stereo’s module – it ended up making the whole dash display flicker on and off! You can use a female one like, If you have the factory backup camera, it comes with a FAKRA plug on the end rather than the normal RCA plug. Our list of requirements was pretty minimal: We chose the Sony XAV-AX100 (Amazon link). please help. https://www.ebay.com/itm/163834870797. Some aftermarket stereos come with removable trim rings, but the one on the Sony seemed to be very firmly attached. We crimped most of the cables. to $650. To move between audio sources involves tons of button pushes. Does anybody know which is the right one, and why there are 2? We’re glad we didn’t listen to them. If you have a problem that has not been addressed, send it to me as a COMMENT through our contact page describing your particular problem. Mercedes Sprinter Van AC Not Working. For you to do that, you will need to remove the fuses for the CD Changer, COMAND/ NAV / DVD Player / Radio, Audio Gateway AGW, and the Voice Unit if it is equipped with one, for at least 10 minutes. The Wago nuts are awesome. Hello, I think we’re going to pull the trigger on doing the same thing and getting the exact same stereo. When I checked the Mercedes plug for the old stereo with a voltmeter, I found that with the key off (and no key in the ignition) I got 12.8 volts at the ‘unswitched’ pin and 12.8 volts at the ‘switched’ pin. We covered their removal in our speaker replacement post, but basically just gently lever them up with a trim removal tool. Note: If you removed seats or messed with airbags in the A-pillar area, make double sure that you reconnected their wires before you try turning the power back on. I will be adding more content on the W140, W202, W210, and W220 chassis later this year. However, that required us to remove the interior plastic that surrounds the radio area (Scosche refers to this plastic as the “radio delete plastic”). We were only keeping it in place because it had the Becker navigation system installed. If you’re going to be running cables for rear speakers or a sub, HDMI for a second video monitor, a microphone, or any other junk around the vehicle then removing the panels will actually save you time in the long run. Asked by GuruRKND May 08, 2017 at 12:53 PM about the 2008 Mercedes-Benz C-Class C 300 Luxury. Download free owner’s manuals for operating and maintenance information about your Mercedes-Benz Sprinter or Metris van from the convenience of your computer. It has clear sound reproduction, a 10-band graphic equalizer, and several sound shaping/modification options. We had to stop working on it for a while because the next step probably involved reprogramming it with a large hammer. Getting the van’s steering wheel controls to work with this stereo was also a massive challenge. Doing a soft reset for these systems will force the head unit to rest. I am working on and adding new problem descriptions weekly. Mercedes-Benz Sprinter, chassis (crew cab) Sprinter vehicle transporter "Aluliner" We updated the firmware, tried manual programming, tried cursing it, but it just wouldn’t recognize the steering wheel buttons. A while back though, Google Maps added an offline map feature so even that benefit of the stock system was wiped out. The Sony cable for the microphone was just about long enough! Posted by Anonymous on May 30, 2014. We have locations in Texas (Dallas, Uptown, and Houston) and Georgia (Alpharetta, Buckhead, Duluth), so make sure to give us a visit to help you diagnose any common problems with Mercedes Sprinter vans. So, check those connections. Want Answer 0. I think (but I don’t know for sure) that it’s carrying data from the Becker unit to the head unit. I do see a reverse in wire from the Sony head unit that is separate but have no idea where it needs to be wired to or how to get it working. March 22, 2018. you can't see how to change radio station turn on the navigator system the screen is white /blank . All interior lights not working on 2007 sprinter Bulbs are good, fuse good, power at the fuse panel at the fuse (19), but no lights work in the overhead dome, reading lights, lights for automatic with door, nothing. Question type: Maintenance & Repair. It does appear the 4 pin Fakra from the Audio 15 inputs to the Becker. Shopping for replacement car stereos is not a pleasant experience. Out of the millions of Mercedes bought and sold second hand one of the commonest problems is the Mercedes radio problem. Congratulations. Contact an authorized Mercedes-Benz or Freightliner Sprinter dealership for more information. Glad to hear it! The factory antenna connection is a FAKRA plug. So, the hardwire kit is ordered and we’re hoping this is the fix. The more you remove, the easier it is to see what’s going on inside the dash area too. This is the original radio that came with the car when i got it ( brand new). Leave the wires handy so that you can easily connect the ASWC after your initial tests. I’m sure there is method to their madness, just not easy to fathom what it is. The other day, I suddenly could not power on my radio. Metris in service garage @ Mercedes … Thanks so much. Here’s how we added the Sony head unit and rear speakers to our van. Single. Report back if it fixes things for you. the navigation has not worked since. i.e. Once you’ve got the grilles out of the way you can remove the A pillar cover. Luckily this also hid the fact that there was a gap at the top and bottom of the unit. Each layer reveals the fasteners for the layer behind it. We have a mystery electrical problem. Browse Categories Answer Questions . Because our factory harness didn’t have wiring for rear speakers, we didn’t crimp those to the Metra harness. This is still an unresolved issue for us. We had to remove around 3/16″ of plastic from the sides of the innermost edge of the lip in the Scosche panel cut-out. Many things could just be superstitious, but we’d suggest: We now have Vol Up and Vol Down working properly. Now the unit is put back into uninitialized mode and will attempt to auto-detect. Mercedes-Benz Sprinter Car and Truck ... 2011 sprinter radio not working - Sprinter Mercedes-Benz Cars & Trucks. With the wiring adapter for the new stereo correctly wired to the wiring adapter, when you connect the stereo to the vehicle (key off), it boots right away and works correctly. Symptoms It is not uncommon for the Mercedes-Benz instrument cluster (IC) to stop working or gauges to malfunction. Physical volume control knob (yeah, we’re old school). Start by prying off the surround panel that covers the central dash area – the radio and HVAC controls. Mercedes-Benz ML350 My radio is not working in my Mercedes. Our Sony unit was wider than the Scosche panel and not quite as deep. rather than what we wanted, which was to have it blend in. The Audio 15 unit that came stock in our Sprinter has an interface from the early nineties. The RP4.2-MB11 radio replacement interface is your plug-n-play solution to upgrade your factory radio with an aftermarket radio in Mercedes Sprinter or Metris vehicles. I would start with that theory and proceed from there. Asked by Shekinerlove in Ocala, FL on . Handbrake on and seat belt attached (stereo won’t do some things if this isn’t the case). Even though it sounded OK when you were parked up, road and engine noise easily overpowered it. Your new stereo also isn’t going to plug straight into the socket that the factory radio uses. American International make a fairly nice looking panel (we bought it as a back-up option because the Scosche didn’t seem right) that does NOT require the removal of that piece of plastic. I’m glad the stereo worked for you – that was a good price for that unit! For instance we had to connect purple/white to green/purple for the reversing signal. A lot of messing about, my 58 reg has absolute quality original sound , I just upped the stereo for a Bluetooth merc sprinter one 2014, again perfect sound. This is what he said: “Your steps are plugged into the CAN-BUS connector to operate; this causes an issue with the van not “Waking up.” Meaning your Steps will not deploy, and everything downrange (Stereo and Map light in the glove box) will not work. One is CAN-bus access and one is power requirements. This was necessary for the stereo to push far enough forward to line up with the front of the panel. https://www.amazon.com/gp/product/B07WZLW212/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1. Mercedes C250 C300 C350 C63 AMG Command Unit, Navigation Radio CD Player 2012 to 2015. Input, USB port and the CD slot wo n't take a CD either was necessary for the system. Also shuts down the Audio15 actually * outputs from * the Becker unit would the! Couldn ’ t do some things if this isn ’ t pinch to zoom Maps if the to. 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