If you click through using links on the site, we may earn an affiliate commission. Tap on the three lines in the upper left-hand corner. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. The Ge Monogram And C By Ge are Trademarks of General Electric Company Used Under License. If your Wyze devices are showing as unresponsive in the Amazon Alexa app, try the following troubleshooting steps: Open the Amazon Alexa app. See if restarting your Echo solves the problem of Alexa not responding. Related articles. 2) Tap the Echo & Alexa icon at the top. To delete a device - if you're certain you don't want it any longer - simply select it and then tap the Settings icon, top right. If this message appears, it means the device status currently saved on the server is offline. Confirm your C by GE plug’s indicator light is not solid red, which means it is disconnected from your Wi-Fi network. We moved so I had to change wifi. Simply click. 1. The following steps will guide you to resolve the problems on the two devices. The Ambient is reader-powered. Reveal ® Is A Trademark of Consumer Lighting (U.s.) Llc. To do this, open the Alexa app and select Devices in the bottom right-hand corner. Tap ADD GROUP and Select a common name or input your own group name, then tap NEXT . Amazon Alexa and Philips hue not connecting. Wait, here are the Best Solutions For The Trouble Alexa is Unresponsive.Soon, your Alexa will respond to you. Have a play around with words and labels that feel natural and test out a few voice commands to make sure everything is now running as it should do. Away Mode. To find reset instructions for some smart home devices, you can go to the Smart Home section of the Alexa app. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in . Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Devices & Integrations. Alexa skill is unresponsive. Scheduling. You can find the code in the quick start guide included in the box (that’s why I told you to keep the packaging!). Once disabled, tap on Enable to Use for the Wyze skill. Just got my first smart light which works with Phillips Hue. This thread is archived. Just use the exact same method described above, but on step 4 just toggle the Enable setting to off, rather than clicking that trash can icon. Wyze Sense sensors now live on Alexa [Updated 02-13-20] Data leak 12-26-2019. WeMo's smart plug is … There's a few things you can do here to make your smart life easier. When you do this, the device remains in your list of connected tech - down the bottom and greyed out. Your Amazon Smart Plug should also automatically update over Wi-Fi when updates are released, but if it doesn’t, unplug the device from the outlet for about 15 seconds and then plug it back in. Once your first iDevices product is set up, visit: Connecting iDevices Products to Alexa. On our 10-Minute Webinar, we dug into top tips for finding and fixing Unresponsive Devices. 1. Tap on Disable. For plugs with lights, release the button once you see the LED light up. Add that up over each device, and it quickly becomes a lot for your router to process. Check if you have the Wyze Skill enabled on Amazon. Amazon Smart Plug: To restart, unplug and plug back in the device. I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. Check Applicable Products and Categories for details. Tapping this button starts a scan for any new devices, and then brings up the 1 Plug Found and Connected screen, as shown next. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Remote Access. Related articles. Find the Discover Devices button in the center, near the bottom of the Connect your Device to Alexa screen, as circled in the last picture above. Is your Alexa Not Working? 4. 4. If you have connected both the Philips hue and Amazon Alexa, there may develop some fault in the connection and function too. Check that your Alexa device and the Alexa app have the latest software version. Before you start . Check that your Alexa device and the Alexa app have the latest software version. Restart the Alexa-enabled device. Tap the back arrow and you're all done. 100% Upvoted. For example, you might ask for the lights to be turned on in the kitchen, but have Alexa reply, Sure, words like 'light' are natively used by Alexa, whether you label your, How to use Alexa Drop In, Announcements and Calling on your Amazon Echo speaker, How to set up and use ​Alexa Routines for a smarter home, How to add and upload photos to the Amazon Echo Show, How to connect Sonos and Alexa: Voice control and commands mastered, ​How to set up multi-room audio on your Amazon Echo speakers, How to view security camera footage on your Amazon Echo devices. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". ", because you don't only have kitchen lights, but also smart heating, smart speakers or more. If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. However, there is a quicker way, if you want to delete a lot of devices in one go by, You'll then see a list of all the devices associated with your account. Next, to group them for room by room voice control, tap GROUPS . Many duplication issues arise from Alexa not knowing exactly what device you want to control when you ask a specific voice command. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Power cycle your C by GE Plug by unplugging for 30 seconds, then plugging back in . Tap on your Echo device, select Bluetooth and Clear all paired devices. If your C by GE Plug is not displaying in the Alexa app, disable the C by GE skill, then enable it again. 1. Amazon Smart Plug Deregister and Reset It works fine in the insignia connect app and will turn on and off, and the alexa skill finds it every time. The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Once added, you can use simple voice commands to control Tapo smart plug and smart bulb, or stream your Tapo camera videos to Amazon Echo Show or Fire TV. Here's how. All devices going offline [Updated 02-13-20] Data leak 12-26 … Can't control bulbs [Updated 02-13-20] Data leak 12-26-2019 . If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. This thread is archived. Tap on Your Skills. Harmony hub, Ring and Yamaha Multicast. Give a voice prompt to Alexa by saying, “Alexa, discover my devices.” Ensure your home Wi-Fi network is running and connected to the internet. We're going to show you the steps for setting up a WeMo device and connecting it to Alexa. Tap on the three lines in the upper left-hand corner. The web interface method is much, much quicker than deleting devices using the Alexa app. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. Tap on Skills & Games. Learn more. You can select the device types and view what devices are discovered by Alexa. Press and hold the button on the plug. We're going to show you the steps for setting up a WeMo device and connecting it to Alexa. 4. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices but yet can initially detect their presence. I am regularly experiencing "Device is unresponsive" messages in the Alexa App but only with devices paired to the HE Hub. Alexa might seem to be unresponsive because your Echo is too far away from the router. Then, re-enable your smart home device again. The device itself will be factory reset. Anyone else having problems with all devices in the Alexa app becoming unresponsive. By connecting your smart plug to the Amazon Echo, you can ask Alexa to control your non-smart appliances. Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. Check if you have the Wyze Skill enabled on Amazon. report. 3. 6. Anyone else having problems with all devices in the Alexa app becoming unresponsive. Harmony hub, Ring and Yamaha Multicast. Anyone else having problems with all devices in the Alexa app … My Wyze devices cannot connect to the Alexa devices … You can re-enable them at any time. Please test if it works normally with voice commands. Reset your Amazon Smart Plug: press and hold the button on the side of the device for 12 seconds. 2. Re-link Wyze to Alexa. 7. There are occasions where you might not necessarily want to remove devices from your Alexa setup, rather stop your digital assistant trying to control them. The Ambient is reader-powered. You can check this by going to the Alexa app, tapping the menu, and selecting “Skills and Games.” Then select “Your Skills.” If C by GE is not listed, enable the skill. Make sure things are labelled 'light', 'heating' and so on. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. Tap on Skills & Games. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. It’s all back now; the ISY functionality and my portal account is active. WeMo Mini Smart Plug was $34.99, now $26.08 @ Amazon. Alexa Devices no longer linked to Wyze Skill. 3 out of 19 found this helpful. Alexa won’t turn on/off the light so I checked the app and it says “Device is unresponsive” Did I miss a step? Anyone else experiencing this issue and able to determine if its on Amazon or Hubitat's end? Once you get it working with the Alexa … Light Bulbs. As a last resort, you can try disabling the skill and deleting the device from the Alexa app. 3. Devices & Integrations. Third-party smart plugs: Unplug and wait 10 seconds. The smart life app says the firmware is updated and tried removing the plug and now it fails when i attempt to re-add the plug. Additionally, Alexa takes a while to say "Okay" when completing requests that involve the Hubitat skill. 20181019_183912.jpg … Then, re-enable your smart home device again. Tap the back arrow and you're all done. If you have trouble controlling your Wyze Plug with Amazon Alexa, try these troubleshooting steps: Check if your Wyze Plug is listed in the Wyze app. 1. Facebook; Twitter; LinkedIn; Was this article helpful? I tried disabling and deleting all devices. Confirm you’ve enabled the C by GE skill in the Alexa app. Check the Wi-Fi connection. The smart home tech linked to your Amazon Alexa app can all get a bit messy and, as a result, you might find that your Echo-powered smart home starts to fall apart a bit. 3. Tap the trash can icon in the top right hand corner. 2. You can take the help of our trusted Alexa … The instructions may vary depending on your device, but they should be roughly the same. Repeat this multiple times and turn it on again. share. If your C by GE Plug is not responding to Alexa voice commands or the Alexa app, here are some common solutions: Consumer Lighting (U.s.) Llc. Your Devices will now appear in the Alexa app. Wyze Plug Problem. Follow the steps below to pair a smart plug with Alexa: Note: This guide was made for the Gosund Smart Socket. If Alexa can't control anything, chances are you need to troubleshoot your Alexa-enabled device. Make sure your Amazon Alexa™ enabled device is supported for your TV in your … Note: If you add more lights in future, you will need to discover devices again, for the Alexa app to be able to recognize new lights added to your account. The Alexa device will say something like “Something went wrong. Alexa is Unresponsive. Unresponsive Devices could be caused by a misconfiguration, a physical issue, or a combination of the two. alexa always finds the plug, but it says unresponsive and will not turn the plug on or off. Sign in using the Amazon account you use for Alexa. Confirm your C by GE Plug is connected to the C by GE app. Through a series of ridiculous and unfortunate events, I lost use of my ISY994i for a bit and in the process removed it from the UD Portal. You'll see a pop-up and you just have to confirm you really want to delete it. I have an insignia plug that worked fine before. report. Find the device you want to give a new name to and tap on it, then tap the Settings cog. 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'Ll then see a list of all the devices associated with your account ISY functionality and my portal is! Continue with how to Connect Alexa with some incompatible device and your Amazon smart Plug was 34.99. Is the Wyze skill enabled on Amazon and Amazon Alexa smart Plug up the. Going Offline [ Updated 02-13-20 ] Data leak 12-26 … you need troubleshoot!